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My clients are obsessed with AI and it's driving me nuts – are there any actually useful AI tools for service businesses?
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12131415161718190This week

My clients are obsessed with AI and it's driving me nuts – are there any actually useful AI tools for service businesses?

I have a roster of a few home service companies (plumbers, roofers, landscapers, etc.) that I do freelance marketing for. Lately, the owners I work with have developed a serious case of AI shiny object syndrome. They’re bombarding me with links to scammy IG ads for “game-changing” AI tools they think will save their businesses overnight. Even talking about replacing their CSRs with "virtual agents". This will obviously lead to some terrible customer experiences, but all they can see is dollar signs at the prospect of laying off that part of their labor force. If I keep pushing back and pointing out how short sighted some of these ideas are, they’ll eventually find someone else that will implement them. So, I’m trying to get out in front of this a little bit and find any AI tools that don’t suck—something I can pitch back to them that’s actually useful and not just a fancy new way to ruin their customer experience. Then when they brag to their other buddies in the trades about how "cutting edge" their business is, it will be in part because of me, not in spite of me. Any suggestions for AI tools that: Help small service businesses without completely alienating their customers? Automate repetitive tasks in a way that doesn’t scream “this was done by a robot”? Aren’t just some scammy overpriced subscription service with a flashy demo? If you’ve actually used something that works, I’d love to hear about it. Honestly, the bar is low. Just help me stop these guys from accidentally burning their businesses down with bad AI ideas.

The "AI Agent" Hype is out of control and businesses suffer
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ImpossibleBell4759This week

The "AI Agent" Hype is out of control and businesses suffer

Ah, the sweet smell of AI hype in the morning. Nothing quite like it to get the blood pumping and the venture capital flowing. Let's cut through the BS... The "AI Agent" craze is the tech industry's latest attempt to separate businesses from their hard-earned cash. It's like watching a bunch of sheep rushing towards a cliff, except the cliff is made of overpriced software and empty promises. The tech giants are having a field day with this nonsense. Microsoft, Google, Salesforce - they're all pushing AI agents like they're the second coming. The sad truth is, businesses are suffering from a severe case of FOMO (Fear of Missing Out). They're so terrified of being left behind in the AI race that they're willing to throw good money after bad. Here's a radical idea: how about focusing on actual business problems instead of chasing the latest tech fad? I know, I know, it's not as sexy as having an AI Agent, but it might actually, you know, work. In the end, the only ones truly benefiting from this AI agent hype are the vendors selling the snake oil and the consultants charging exorbitant fees to implement it. Everyone else is just along for the ride, hoping they don't crash and burn too spectacularly. So, to all the businesses out there considering jumping on the AI Agent bandwagon... take a step back, take a deep breath, and ask yourself if you really need an overpriced chatbot with delusions of grandeur. Chances are, you don't. The AI agent hype is like a bad reality TV show—overproduced, lacking substance, and leaving businesses with nothing but regret. Companies are throwing money at AI solutions, expecting miracles, only to find they've bought into overpriced fantasies. The AI agent hype is nothing more than a high-tech emperor with no clothes. It's time for businesses to wake up, smell the silicon, and start making decisions based on reality rather than sci-fi fantasies.  I think AI Agents are the future, but as of right now AI Agents aren't autonomous or agentic. From what I've seen as of now is glorified Chatbots, ChatGPT wrappers and basic automations, and nothing actually autonomous. So far it's all just hype, but we'll see how it improves businesses and the bottom line! How do you think AI Agents will help small businesses now or in the future?

Nuts and bolts AI implementation for small business
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Training-Swan-6379This week

Nuts and bolts AI implementation for small business

How can small businesses use AI to increase sales or decrease expenses without massive disruption? One way for us is using AI to process our email history to identify patterns and write personalized messages based on past correspondence. According to legal advice in which I have confidence, email that is personalized for each recipient (and meets other standards) does not need to be opt in. If you disagree - understood - but spam morality is not the topic here. Bottom line - obviously a game changer. Knowing phrases people have used before becoming clients - and all of the possible permutations of those phrases, and detecting where those phrases show up will make our sales and marketing many times more effective for a fraction of the cost. There's a reason big corps. record calls, and now small business can leverage the same technology. We are setting up a process that yields accurate, up to date, comprehensive data for our own business operations. Our clients - who are they and how has their demographic changed over time? To answer this question and for email personalization, we also need access to external data sources e.g. like accurate up to date company demographics. IMO - the leader in company data in the US? THEY SUCK. We found there is no magic fairy who is going to make good data appear for our AI. The process of applying our own proprietary knowledge to code and categorize the data is just as important, and obviously highly sensitive. How do we leverage the AI technologies of companies like Google and Microsoft (or anyone else) without being their bitch? Below is a list of some of the sources of my business's data: Data sources: PST/OST/Other Email data files Microsoft data from Windows/O365 Windows/Linux/Android/IOS application logs and other data Web server logs for the company website. SEO/Analytics Data Google data export Google voice/VOIP logs OneDrive/G drive Other Phone system/cell service logs Other SAAS and in-house application data. Facebook/social media data for company pages. QuickBooks/other accounting systems/business bank account logs POS/Credit card processing systems/PayPal, etc. OSINT to fill in the blanks

Seeking co-founder to build LinkedIn’s biggest rival(curated version)
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ItzdreeThis week

Seeking co-founder to build LinkedIn’s biggest rival(curated version)

How do you connect with likeminded people? You see the polished wins everywhere, but what about the messy drafts , the awkward pitches and the moments you’re not sure you’ve got it right? Problem: The whole idea of founding and starting a business can be super intimidating for some people, specially those who don’t know any founders personally, those who don’t have a large network, those who don’t have rich parents with large networks, those not inserted in an entrepreneurial culture like in the US for example (which is my case). Sometimes all you need is the right support network, and too see others do what you want, to know that it’s possible! Everyone has an “ultimate guide” to make 7 figures or build a business on YouTube but NO ONE shoes you the HOW, just the results… I’ve tried joining founder communities, LinkedIn ,Reddit … you name it. Most of these founder communities are inaccessible for regular people and often ask for you to have an already existing business with a min ARR… or their simply geography based and if you’re not in a certain area you can’t really participate… As of LinkedIn… full of empty AI generated posts about how some random dude raised $10m in 7 days. Okay Jonathan, but what about the HOW?? How did you write your first pitch? How many rejection calls did you get? What is an MVP? There simply isn’t a platform out there to document your founding journey and find inspiration within a community of people who are doing the same as you. What better way to feel motivated then to see someone actually document their process? Solution: I’m working on building a social media platform for aspiring/founders to connect through the RAW, UNFILTERED process of turning ideas into reality in REAL time. It’s all gonna be around the “building in public “ concept and content creation. Picture an instagram/tiktok profile where instead of seeing someone’s dog you see them documenting their founding process—from the moment they had the idea, to the moment they launched, you’re going to see the successes, the fails, the rejected calls, all documented through actual content and not some AI generated LinkedIn post. Imagine if you wanted to learn about how Steve Jobs started Apple , you could simply go through his profile on this app—exactly. To make sure all interactions are meaningful people would have to apply. It’s a truly curated community, with REAL people, building REAL things in REAL time, and not just tell us the story of how they did it… Audience: I’m targeting people who have a burning desire of building a business and early stage founders starting their founder journeys, that don’t have a support network and simply don’t know where to start. People who are tired of watching 30 min “ultimate guides “ on how to make it on YouTube from “business gurus” selling courses. People who haven’t reached the min ARR required to join an “exclusive “ founder a community. People who can’t simply just move to the US to get into the “exclusive” YC combinator. People who want to connect with real people building real things and not anonymous people on Reddit, or LinkedIn influencers again trying to promote their services. I believe in the idea because I’m also part of my audience. Have always wanted to start my own thing just never knew how to and where to find a community of likeminded people . I don’t know any founders myself, I come from a non-entrepreneurial society and I’d pay good money to access a community of REAL passionate founders building REAL things, in REAL time. This would be my first ever business, and I want to share my journey building it and hopefully inspire others to just start so I’ve created a mailing list to keep anyone interested in the project updated on my fails , learnings and successes. I’m not worried about “making it” but just “starting” and hopefully reach the right audience and inspire anyone to start whatever they have marinating in their thoughts. If you’re a founder struggling with staying consistent or an aspiring founder with an insane desire of starting and don’t know how to start, I’d love to get your feedback on what’s stopping you, your challenges starting out and what you’d find useful in such platform. And finally would this be something that interests you?? PS: casually looking for a technical co-founder

Looking for Feedback on this Idea
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Separate-Employer394This week

Looking for Feedback on this Idea

Hey everyone, I’d love some honest feedback on an idea I’ve been working on (currently just in paper). A little about me: I started in hospitality across South America and Asia, then moved into social entrepreneurship in a rural area, and eventually ecommerce using WordPress. Now, I’m deep into programming here in Europe, which I’ve really come to enjoy. So yes, I understand the perspective of businesses, entrepreneurs and programmers.  Back when I had tons of ideas for businesses and optimizing processes, I always hit the same drama: "You need a developer." But hiring one was too expensive or unreliable or shady business practice, and partnering with a programmer, someone I barely knew often felt too risky (I've learned the hard way that partnerships can feel like marriages). Now, as a programmer, I get a lot of requests from small businesses needing help and sometimes with very simple ideas. And while I can do it, I often don’t have the time, so I have to tell them I can't. And when I do have time, I know the cost can be too much for their budget. This got me thinking: What if I created a course to teach business owners just enough programming to solve their own problems? Not to become full time coders, but to gain enough knowledge to build simple tools or, better yet, understand code enough to ask the right questions whether it's to AI or a future developer. The course would focus on programming but talking business language, starting with building more flexible websites, managing your own content and creating custom tools without the limitations of templates or paid widgets. I’m thinking of creating a supportive community where we learn and grow together (maybe using your business as an example), and I’d be available to help along the way, plus I will be adding tools that you could reuse for your business (mostly because you will be able to read it and understand it → that's the goal). Talking about money, I can only tell you will be way more affordable compared to multiple payments in different places. So, does this resonate with you? I’d really appreciate your honest thoughts. Do you feel you have the time to learn or you still prefer looking for a developer? Feel free to share any frustrations or ideas. And if this sounds interesting, write me a PM, and I’ll keep you updated. Thanks for reading. I'm excited to hear what you think! :)


Seeking Feedback & Support: Launching a Nut Mix Startup to Improve Gut Health
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No_Tax_1155This week

Seeking Feedback & Support: Launching a Nut Mix Startup to Improve Gut Health

This txt is AI summarized but I read it, he just restructured my thoughts accurately. Hey all, I’m Ilia, a Seattle-based entrepreneur working on a product that’s all about making healthy eating easier. I’m creating a premium nut mix with 16+ different nuts (70% organic) aimed at helping people improve their microbiome and overall health. The concept is simple: diverse ingredients lead to better gut health, reduced inflammation, and more energy. No more juggling 20 bags of different foods—my nut mix is a convenient, delicious solution. I’m in the early stages and raising about $7,000 to cover things like regulatory compliance, a commercial kitchen rental, quality ingredients, packaging, and a basic brand presence. I’ve poured my own savings into this and am now turning to the community for support, advice, and maybe even early funding. I made a short (12-min) video walking through the concept, the budget breakdown, and my long-term vision (expanding to seeds, fruit mixes, and maybe even a billion-dollar brand one day!). I’d love your honest feedback, connections, or suggestions. If you’re interested in supporting, even by sharing this post, I really appreciate it. Feel free to ask me anything—transparency is key for me, and I want to build something that genuinely helps people live healthier. https://www.gofundme.com/f/support-my-goal-to-make-healthy-eating-easy-and-convenient

Aspiring AI Consultant seeking advice & connections in Healthcare to get started
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Codename___47This week

Aspiring AI Consultant seeking advice & connections in Healthcare to get started

I’m an aspiring entrepreneur with a background in software engineering with 3 years of experience consulting for a medical device OEM. I’ve recently decided to venture out and start my own AI consultancy/integration services business, with an initial focus on non-clinical use cases in healthcare (e.g., workflow automation, predictive analytics, etc.). So far, I’ve done my research and have identified a few good potential use-cases, but I’m currently stuck because: I don’t have any direct connections with people who work in a healthcare setting. I’m unsure about the best next steps to validate my ideas and move forward. I’m reaching out here to seek guidance on how to proceed. Specifically: Are there any healthcare professionals here who could share insights into day-to-day challenges and workflows in non-clinical settings? What are the biggest operational pain points you face that could potentially benefit from automation or AI solutions? (Forget about the AI part—just think about tools or capabilities that could make your life easier.) If you’ve been in a similar position starting a business, how did you connect with potential clients or validate your ideas? I’d also love to hear from anyone who has tried offering AI consultancy or similar services, especially in healthcare. This is a genuine attempt to learn and grow, and I’m open to any advice, feedback, or even collaborations. If you’re in healthcare or know someone who might be able to help, I’d be incredibly grateful if you could point me in the right direction.

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