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My clients are obsessed with AI and it's driving me nuts – are there any actually useful AI tools for service businesses?
reddit
LLM Vibe Score0
Human Vibe Score-0.333
12131415161718190This week

My clients are obsessed with AI and it's driving me nuts – are there any actually useful AI tools for service businesses?

I have a roster of a few home service companies (plumbers, roofers, landscapers, etc.) that I do freelance marketing for. Lately, the owners I work with have developed a serious case of AI shiny object syndrome. They’re bombarding me with links to scammy IG ads for “game-changing” AI tools they think will save their businesses overnight. Even talking about replacing their CSRs with "virtual agents". This will obviously lead to some terrible customer experiences, but all they can see is dollar signs at the prospect of laying off that part of their labor force. If I keep pushing back and pointing out how short sighted some of these ideas are, they’ll eventually find someone else that will implement them. So, I’m trying to get out in front of this a little bit and find any AI tools that don’t suck—something I can pitch back to them that’s actually useful and not just a fancy new way to ruin their customer experience. Then when they brag to their other buddies in the trades about how "cutting edge" their business is, it will be in part because of me, not in spite of me. Any suggestions for AI tools that: Help small service businesses without completely alienating their customers? Automate repetitive tasks in a way that doesn’t scream “this was done by a robot”? Aren’t just some scammy overpriced subscription service with a flashy demo? If you’ve actually used something that works, I’d love to hear about it. Honestly, the bar is low. Just help me stop these guys from accidentally burning their businesses down with bad AI ideas.

My clients are obsessed with AI and it's driving me nuts – are there any actually useful AI tools for service businesses?
reddit
LLM Vibe Score0
Human Vibe Score-0.333
12131415161718190This week

My clients are obsessed with AI and it's driving me nuts – are there any actually useful AI tools for service businesses?

I have a roster of a few home service companies (plumbers, roofers, landscapers, etc.) that I do freelance marketing for. Lately, the owners I work with have developed a serious case of AI shiny object syndrome. They’re bombarding me with links to scammy IG ads for “game-changing” AI tools they think will save their businesses overnight. Even talking about replacing their CSRs with "virtual agents". This will obviously lead to some terrible customer experiences, but all they can see is dollar signs at the prospect of laying off that part of their labor force. If I keep pushing back and pointing out how short sighted some of these ideas are, they’ll eventually find someone else that will implement them. So, I’m trying to get out in front of this a little bit and find any AI tools that don’t suck—something I can pitch back to them that’s actually useful and not just a fancy new way to ruin their customer experience. Then when they brag to their other buddies in the trades about how "cutting edge" their business is, it will be in part because of me, not in spite of me. Any suggestions for AI tools that: Help small service businesses without completely alienating their customers? Automate repetitive tasks in a way that doesn’t scream “this was done by a robot”? Aren’t just some scammy overpriced subscription service with a flashy demo? If you’ve actually used something that works, I’d love to hear about it. Honestly, the bar is low. Just help me stop these guys from accidentally burning their businesses down with bad AI ideas.

The case for micro PE [x-post from r/micro_pe]
reddit
LLM Vibe Score0
Human Vibe Score0
newy66This week

The case for micro PE [x-post from r/micro_pe]

Any SMB owners considering a sale? What have your challenges been so far? \-- The high-flying venture capital party is quieting down. The pullback in the public tech valuations and high-profile failures have made venture capitalists more cautious, doing fewer deals, no doubt stemming from antsy LPs. But at the same time, real tech has been built that improves business efficiency. AI to cut costs, target customers, improve products. SaaS products to automate everything from billing to marketing. New platforms that open up new modes of customer acquisition. Some of the hyped venture-backed companies from the past decade, while not quite achieving world domination, demonstrated models that provided real value to customers. The on-demand universe - rides, rooms, meals, home services, pets, leisure, showed that customers value convenience and experience. On another front, there's a silver tsunami on the horizon as aging business owners start to cash out. Nearly 60% of private companies are run by the 55+ crowd. Trillions in assets will change hands in the next 15 years as they retire. The tech layoffs have flooded the labor market with brainpower. No shortage of sharp operators looking for their next act. Put it together and you have the ingredients for a new investment approach: micro private equity. Modest valuations, reasonable return expectations, solid companies with positive cash flow or a clear path to profitability. Maybe with debt financing or an acquisition of an existing business at the outset. More targeted, grounded bets are emerging as an alternative to the high-risk venture model. r/micro_pe

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