Small Business Owners: How's AI Working (or Not) for You?

I'm interested in doing some "user research" to hear from the community on how AI fits into the small business landscape. Some SMB owners I talked to felt like "AI is a cool novelty, but it's not transformative". Curious how people here feel about AI, thanks.

How are you using (or have used) AI in your business?

Seen any ROI boosts?

Hit any roadblocks or adoption challenges?

What do you wish AI could do for your biz that it doesn't currently? (besides run everything lol)