[P] Contextual AI – SAP’s first open-source machine learning library for explainability

Machine learning shows great promise in the enterprise software space to change the way data is processed, insights are gained, and businesses are run. However, given how relatively new this field is, data scientists and machine learning engineers often find themselves possessing more questions than answers about their data and machine learning models. These may include:

• Is my data “valid,” or fit for training a machine learning model?
• Which parts of my data are more influential on the machine learning model’s learning outcomes?
• Why did the model make that prediction?

At SAP, where we develop enterprise software embedded with machine learning, answering such questions with explainability is becoming a critical part of building trust with customers. Indeed, in products such as SAP Cash Application, where we automate the processing of various financial documents, providing a “why” to machine learning predictions has not only built transparency to our users, but it also helps establish the necessary auditability in our products. Explainability is thus becoming a topic of increasing interest to many in the company, and a group of us have been working on developing reusable explainability components that can be used by others.

We are therefore excited to announce the release of contextual AI, SAP’s first open-source machine learning framework focused on adding explainability to various stages of a machine learning pipeline – data, training, and inference – thereby addressing the trust gap between machine learning systems and their end-users.

Below are a few links for more information about our project:

• GitHub repository
• Documentation
• Blog post on the release

We welcome any questions/feedback/contributions. Thanks, and take care!