I recreated a voice AI that 2x’d booked calls in 30 days for a business

I’ve been fascinated by AI and specifically how different businesses have leveraged it to eliminate time consuming tasks. I recently came across a case study where a voice agent helped a business double their booked calls and conversions in 30 days and wanted to try and recreate something similar.

I’ve added the case study below along with a number to the demo voice agent I created to see if this is something people would really be interested in. This tech is improving really fast and I’m looking to dive deeper into this space.

Case Study

A family owned HVAC company was having challenges managing the volume of customer calls, including after hours and weekend calls, leading to missed opportunities and unmanaged leads. Building a call support team would have proved to be more expensive than they’d like.

Solution

With some help, the company implemented an AI system to autonomously handle calls, collect customer needs, and alert service technicians via SMS, with capabilities for live call transfers.

Impact

Within the first week, the company saw a 20% increase in bookings and conversions. The system's efficiency in capturing leads and managing tasks enabled the staff to handle more leads and outsource overflow.

Details

The AI integration included custom features like a Service Titan integration, live call transfers, SMS/email alerts, calendar and CRM integration, and Zapier automation.

Results

The company doubled its booked calls and conversions in 30 days through these AI call agents. With the average service visit in the U.S. being around $250, and the average unit install being around $4500 this quickly led to increased revenue as well as time savings and reduced churn.

Here’s the number to the demo agent I created: +1 (714) 475-7285

I’d love to hear some honest thoughts on it and what industry you think could benefit the most from something like this.