Every time I walk into a big store, I feel like it’s still 2010. Time for AI to change Retail?

The staff are often busy talking to each other or looking at their phones. It feels like they don’t really care about helping customers. And trying to find something on the shelves?

This made me think: why is it still normal in 2025, maybe it's finally time for Retail to adopt new technologies.

I want to share an idea we’ve started working on.

It’s an 3D AI conversational assistant—a screen placed in the middle of the store—that could:

1. Help customers find products in seconds.
2. Give useful recommendations instead of saying, “Try over there.”
3. Always be available to help, without getting tired or distracted.

Me and my team have just started working on this, but we’re not sure how businesses will feel about it. It’s a big change, and it might take time for stores to see the value in something like this.

And if you’re in retail, do you think businesses are ready for this kind of technology, and would you personally try this AI assistant?

So, i’d love to hear what you think guys.
If you work in retail, do you think stores would use something like this?

https://preview.redd.it/8eicba5czcee1.png?width=1920&format=png&auto=webp&s=676d8c4f25d4ccf85f53f5da6c3ce29075bbf3ec