ChatGPT for business automation (incredible new AI)

Hey fellow small business owners!

I'm curious to know how you would use ChatGPT or other AI automation tools to improve your business.

For those who are not aware, recently a new chat AI was made available to the public by OpenAI, called ChatGPT. (same company that did Dall-E)

In a tweet Elon Musk wrote that "ChatGPT is scary good. We are not far from dangerously strong AI."

It allows anyone (regardless of tech skill) to simply type commands and it will spit out answers. It can also create actual working code. For example most tasks you do in a browser can be automated with a Python script, but it takes time and coding knowledge to create. With ChatGPT you can just tell it what you want and it will create the code!

The impact for businesses is insane:

1. Your entire customer service can be easily replaced by chat bots and probably soon by AI that can speak over the phone (google showcased this in 2018, it already exists).

2. you can have the AI automate your sales process, creating a 1-on-1 conversations, at scale. It can probably also improve and optimize it's closing rate over time as it learns more about your customers.

3. It can be used to train your staff. It's really good for 1on1 instruction and teaching because it will go a the students pace and answer questions (compare that to the usual PowerPoint presentation people use)

4. Since it can create code to automate most tasks a human can do in a browser, you can create for example bots that take customer orders and automatically import them to whatever shipping system you use, send customers tracking info etc. (a lot of this stuff is done with software and APIs, but now anyone can create their own, custom solutions)

I feel like we hit an inflection point in 2022 with AI and now we are beginning to see some really useful stuff coming out.

Am I crazy or are we about to see a massive shift in how we do things?